Refund policy

Refund policy of Hip Girls

Hippe Girls strives to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, we offer a refund under certain conditions.
This policy applies to all purchases made through the official Hippe Girls website.

Refunds are issued based on the original method of payment used during the purchase.
To be eligible for a refund, you must contact Hippe Girls within a specific period of time after receiving the product. This period is listed on the website and may vary depending on the type of product.
The product must be in original condition, including all tags, packaging and accessories.
Hippe Girls reserves the right to inspect the product before processing a refund.

Some products cannot be returned for a refund due to hygienic reasons or if the product is personalized. These exceptions are clearly stated on the product pages of the website.
In the case of digital products, such as e-books or downloadable content, refunds cannot be granted after the product has been downloaded.

If you wish to return a product, you must notify us in advance through the return process on the Hippe Girls website.
The cost and responsibility of the return is for the customer, unless the product is defective or misdelivered.
It is recommended to use a track & trace service when returning the product to avoid loss or damage in transit.

After the returned product has been received and inspected, Hippe Girls will process the refund within a reasonable period of time.
Any shipping costs paid with the original purchase will not be refunded unless the product was defective or misdelivered.
If you fall short of free shipping by returning one or more items, shipping costs will be deducted by us from the amount to be returned.

For questions, comments or to request a return, please contact the customer service of Hippe Girls through the contact information provided on the website.